Get World-Class Omnichannel Analytics Service
Omnichannel Analytics
Overview
We help you Source Top Omnichannel Analytics Solutions
Omnichannel Analytics provide you with actionable insights from every interaction to drive measurable improvements in customer experience and agent performance. Analyze all your voice and text-based interactions within a single, integrated, cloud-based application.
With StrataCore you don’t have to worry about spending countless hours researching, doing free-trials, having meetings, and more to get the best Omnichannel Analytics Software. We make this process smoother for your organization.
Omnichannel Analytics Features
Improve every customer's experience
Increase improvement velocity and success
Coach and train more effectively
Manage compliance proactively
Why Choose Us
Enjoy the best Services with StrataCore
StrataCore can help bring clarity to the rapidly evolving CCaaS Services (Contact Center as a Service) marketplace to ensure you get the best solution for your specific needs. Here’s a short video that speaks to the advantages of using an IT services broker to source best-in-class solutions.
Related Resources
8 Critical Redlines for IT Services Contracts
Words matter when you’re doing business and it’s easy to get trapped in a bad contract if you’re not familiar with the technology language.
Evolve Your Business with the Help of an IT Broker
IT service brokers, such as StrataCore, exist to make your life easier by becoming your dedicated expert and advocate in the technology space.
UCaaS Market Report – The Industry that is Growing Exponentially
UCaaS market is growing at an exponential rate. Click here to learn more about this interesting industry and how your business might benefit from it.
Preparing your Business for the Post COVID-19 Era
What your organization should be doing now to prepare for the post pandemic? Learn here.
Approach
STRATAGY
Technical expertise and vision to help you develop a plan or technology roadmap.
STRATACARE
Real support from real people to help with implementation, management, and billing.
What Our Clients Say
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Steve Talt
Sr. Director, Systems @ Getty Images“StrataCore’s team worked on our behalf to source the best solution for our needs. They helped to save us valuable time and money.”
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Wayson Vannatta
CIO @ WatchGuard"When it comes to getting IT services, colo or a security vendor, the first partner I call is StrataCore. I count on them to know the heartbeat of the market and the best options for our business needs.”
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Brian Capps
Director, Network & Data Center @ Zillow“StrataCore hires good people, the team has been super solid and enjoyable to work with.”
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Brian Hanson
Sr. Director, Comcast Technology Solutions @ Comcast“The StrataCore team has helped immensely over the years. I don't have to augment my team with experts - you fulfill that role.”
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Jai Dalal
VP, Internal IT & Technical Client Services @ WideOrbit“The value that StrataCore adds to an IT department is huge. This is especially the case when you have a lean organization that doesn't have the bandwidth to vet the market to obtain strategic pricing or services.”
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Nick Halden
Solution Architect @ Vix Technology“The StrataCore team was very valuable in terms of saving us time and money. Throughout the entire process they provided candid, insightful assessments and market intelligence that brought real value to Vix.”
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Dan Wilson
Principal Architect III @ Concur“The StrataCore team is exceptionally talented, knows the industry, and always delivers on promises.”
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Carey Fujii
Former IT Director @ Tableau“What I enjoy most about StrataCore is their full end-to-end service. We met, gave StrataCore our requirements, and they engaged the appropriate vendors.”
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Clifford Cancelosi
COO @ MultiScale Health Networks“StrataCore focuses on completely understanding customer needs/timeframes/etc.They ensure that it's accurately represented to the provider community.”
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Jason Stefanski
Chief Information Officer & Principal @ GeoEngineers“StrataCore saved us countless hours. Their knowledge of the market and negotiation tactics resulted in saving us a substantial amount. We would not hesitate to recommend them as a very trusted advisor!”
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Benny Zaidenberg
Sr. Director, Global Data Center & IT Ops @ Amdocs“Working with StrataCore was easy. It’s the best deal and a win/win situation for both our companies.”
